Last Updated: August 2026
At Venturo, we are committed to delivering reliable products with exceptional quality.
This Warranty Policy explains the coverage and conditions of your Venturo product warranty.
1. Warranty Coverage
Venturo products are covered by a One (1) Year Limited Manufacturer's Warranty, unless otherwise specified.
Warranty is valid from the purchase date indicated on the official receipt. Customers are required to retain the original proof of purchase throughout the warranty period. Warranty claims without valid proof of purchase may be declined.
2. Proof of Purchase
To claim warranty service, customers must provide:
Original purchase receipt or invoice
Order confirmation or official proof of purchase
Product model information (where applicable)
Warranty claims without valid proof of purchase may not be accepted.
3. What is Covered
This warranty covers manufacturing defects in materials or workmanship under normal household use during the warranty period.
Venturo will, at its sole discretion:
Repair the product,
Replace the defective product or parts, or
Provide an equivalent replacement where applicable.
4. What is Not Covered
This warranty does not cover:
Damage caused by misuse, abuse, negligence, or improper installation
Unauthorized repairs or modifications
Accidental damage
Cosmetic damage that does not affect product performance
Damage caused by natural disasters, fire, flood, lightning, or power surges
Normal wear and tear
Consumable parts unless defective upon purchase
5. Warranty Claim Process
To request warranty service, please contact Venturo Customer Support and provide:
Proof of purchase
Product photos or videos (if requested)
Description of the issue
Our support team will assist you with the warranty assessment process.
6. Warranty Limitation
This warranty applies only to products purchased through Venturo's official website or authorized dealers.
The warranty is non-transferable and applies only to the original purchaser.
7. Limitation of Liability
Except where prohibited by law, Venturo's responsibility under this warranty is limited to the repair or replacement of the defective product.
Venturo shall not be liable for any indirect, incidental, or consequential damages.
8. Contact Us
For warranty enquiries, please contact:
Venturo Customer Support
Tel : +6018-3988 976
Email: venturotech.official@gmail.com
Website: www.venturo.com.my
Thank you for choosing Venturo.
Where Future Begins.
