Last Updated: August 2026
At Venturo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, register for warranty, or communicate with us.
By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (processed securely through our payment partners)
Product Registration & Warranty Information
Any information you provide when contacting our customer support
We may also automatically collect certain technical information, such as:
IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Similar Technologies
2. How We Use Your Information
Your information may be used to:
Process and deliver your orders
Register and manage product warranties
Provide customer support and after-sales services
Respond to your enquiries and requests
Improve our website, products, and services
Send order confirmations and service notifications
Inform you about new products, promotions, and events (only where permitted or with your consent)
Comply with legal and regulatory requirements
3. Sharing of Information
Venturo respects your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers where necessary, including:
Payment processing providers
Courier and logistics partners
Authorized service and warranty centres
Professional advisers
Government authorities where required by applicable law
All service providers are required to protect your information and use it only for the purposes for which it is provided.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality.
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.
Although we strive to use commercially acceptable methods to safeguard your information, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your orders
Provide warranty and customer support services
Comply with legal obligations
Resolve disputes and enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Rights
Subject to applicable laws, you may request to:
Access your personal information
Correct or update inaccurate information
Withdraw your consent for marketing communications
Request deletion of your personal information where legally permitted
To exercise these rights, please contact us using the details below.
8. Changes to This Privacy Policy
Venturo reserves the right to update this Privacy Policy from time to time.
Any revisions will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Venturo Customer Support
Address: No.3, Jalan Mega 5, Taman Mega Jaya, 56100 Ampang, Kuala Lumpur.
Tel: +6018-3988 976
Email: venturotech.official@gmail.com
Website: www.venturo.com.my
Thank you for trusting Venturo.
Where Future Begins.
